Introduction and Overview of Module 1

Mediation History, Models, and Principles

In the first module, an introduction to mediation, Ben discusses the history and traditions of mediation, tracing its roots from ancient civilizations to the 20th century alternative dispute resolution movement. He also explores diverse models of mediation, such as facilitative, evaluative, and transformative mediation, and the global expansion of mediation through institutional adoption and online dispute resolution services. Ben also introduces the principles of principled negotiation from the book “Getting to Yes” by Roger Fisher, William Ury, and Bruce Patton, emphasizing the importance of separating people from the problem, focusing on interests instead of positions, and employing effective communication strategies. The three central concepts of mediation, voluntariness, confidentiality, and neutrality, are also discussed, highlighting their practical significance in creating a fair and equitable dispute resolution process. The module concludes with a series of quizzes, a role play scenario, and a set of outlines for further review.